Web & Digital Program Manager
Twenty years of untangling the gap between what digital teams plan, what they ship, and what they actually need. Also: paint pourer, problem-solver, and keeper of a very opinionated cat.
What I do
Own the delivery of complex web programs — from broken first draft to something that actually ships.
How I do it
Translate between engineers and executives until everyone is looking at the same map.
What makes me unusual
I've been in enough rooms where things were genuinely broken to know the difference between a technology problem, a process gap, and a communication failure — and to stay calm regardless.
Selected work
Enterprise Web Delivery · 2025
A multi-vendor Microsoft Surface web program running on manual spreadsheets, ad-hoc handoffs, and hope. Diagnosed the structural risks and built a pragmatic path out.
Seton Healthcare · 2014–2018
Led digital strategy across a regulated healthcare system — secure physician portals, online scheduling, a Sitecore migration, and stakeholders who did not always agree.
360training · 2021–2023
Built AI-assisted content workflows that got to first draft in a fraction of the time — without letting the machine anywhere near the judgment calls.
TASB · 2018–2019
Ran a fee-for-service internal digital agency serving Texas school boards — scopes, budgets, stakeholder focus groups, and an analytics model that connected member behavior to business goals.
ETS via PwC · 2019–2021
Managed interconnected project schedules at enterprise scale for Texas K-12 statewide assessment — and supported and improved the Power BI reporting infrastructure that made it all visible to executives.
Austin Free-Net & TEAJF · 2011–2014
Rebuilt a nonprofit's web presence from the ground up, automated reporting for city and federal grant compliance, and created a learning management system using free tools.
"She untangles and reframes chaotic team systems and emotions into fixable processes — with empathy and calmness. I saw it firsthand."
Design vendor, enterprise web delivery engagement · 2025
Making
The problem-solving doesn't stop when the laptop closes.
Paint Pouring
Pigment weight, fluid chemistry, and a calculated pour sequence. Set the variables. Release control. See what gravity does with them.
Craftvention
Built to hold cat accessories. Also functions as a side table. Motion-activated light inside. Cat-proof latch.
Lori-vention
Magnets, velcro, resin, and whatever's at hand. The goal is always the same: remove the friction.
Let's talk
Whether you've got a role in mind or a delivery situation that's gone sideways — I'm happy to have the conversation.
Get in touch